Returns & Exchanges

At GUESS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of the shipping date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached and include the packing slip provided in your shipment.

3

Attach the Label

Print the prepaid return shipping label from the portal and securely affix it to the outside of your package.

4

Drop Off and Refund

Take your package to any authorized carrier location; once received and inspected, your refund will be processed to the original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing